Part VII Troubleshooting #
This section provides guidance to diagnose and resolve common issues with SUSE Edge deployments and operations. It covers various topics, offering component-specific troubleshooting steps, key tools, and relevant log locations.
- 34 General Troubleshooting Principles
Before diving into component-specific issues, consider these general principles:
- 35 Troubleshooting Kiwi
Kiwi is used to generate updated SUSE Linux Micro images to be used with Edge Image Builder.
- 36 Troubleshooting Edge Image Builder (EIB)
EIB is used to create custom SUSE Edge images.
- 37 Troubleshooting Edge Networking (NMC)
NMC is injected on SL Micro EIB images to configure the network of the Edge hosts at boot time via combustion. It is also being executed on the Metal3 workflow as part of the inspection process. Issues can happen when the host is being booted for the first time or on the Metal3 inspection process.
- 38 Troubleshooting Phone-Home scenarios
Phone-home scenarios involve using Elemental to connect back to the Management cluster and EIB to create an OS image including the elemental-registration bits. Issues can happen when the host is being booted for the first time, during the EIB build process or trying to register to the Management clu…
- 39 Troubleshooting Other components
Other SUSE Edge components troubleshooting guides can be consulted on their official documentation:
- 40 Collecting Diagnostics for Support
When contacting SUSE Support, providing comprehensive diagnostic information is crucial.